Returns & Refunds Policy
Effective date: Aug 25, 2025
Summary
- Non-customized items may be returned within 7 days of delivery if unused and in original condition.
- Customized and personalized items are not returnable unless defective or produced incorrectly.
How to request a return
- Email returns@apnaprofit.store within 7 days of delivery with order ID, photos, and reason for return.
- We will reply with instructions and a return address.
- Pack the item securely and ship it within the time frame provided.
Refunds
- After we receive and inspect the returned item, refunds are issued to the original payment method. Refunds typically take 7 to 14 business days to appear.
- Shipping fees are refundable only if the return is due to our error.
Exchanges
- Exchanges depend on stock availability. Contact apnaprofitstore@gmail.com for exchange requests.
Cancellations
- You may cancel an order within 12 hours of placing it if production has not started. After production begins, cancellations may not be possible for made-to-order items.
Defective or incorrect items
- For defective or incorrect items, send photos and details to apnaprofitstore@gmail.com within 48 hours. We will assess and provide a replacement or refund.
Contact
Email: apnaprofitstore@gmail.com